FAQ's

These average removal times are only estimates based on our experience. The actual time (and thus the actual charge) will depend on the actual number of furniture items, boxes, accessibility, doorway, stairs, lift, parking etc.
1 BR unit/house 2–3 hours
2 BR unit/house 3–5 hours
3 BR unit/house 5–7 hours
4 BR unit/house 6–10 hours

We are based in Bankstown NSW Area. so, callout fee depends on the distance from Liverpool it could be 30 mins, 45 mins or one hour. Basically, This fee covers us to get to your property and come back to base. if you see our price list we offer discounted callout fee within  2kms of Bankstown, NSW.

All of our advertised prices do not include the road toll. We normally use a Toll-free route. But if you wish to use Toll Road then it will be added to your final bill.

Yes, the prices advertised are for bookings made between 7 AM-7 PM only. There will be extra charges for the after-hours job.

Yes, we do. Cash is our most preferred mode of payment. Bank transfer or credit card payment will attract a 3% processing charge.

Payment is strictly COD (cash on delivery). We do not accept cheques under any circumstances so please do not ask. If you are paying in cash please ensure you have enough money on you on the day to settle your bill. Bank transfer or credit card payment will attract a 2% processing charge.

No, All the prices advertised are not inclusive of GST. GST will be charged on the total amount.

It’s easy and saves you big bucks when moving! Collect your unlimited removal boxes (tea chests and book boxes) from us. you need to make a booking to pickup. You are free to keep them up until 3 weeks after your move! If you wish to keep the boxes we only charge you what you keep. Boxes should be returned in good condition – see our free box page for more details. . A deposit fee of $5 flat per box will be charged on the collection of your boxes until they are returned in good condition.

Sure. You may not enter our trucks due to liability reasons, but it is your stuff we are transporting, so you may help us move it to and from the back of the vehicle. If you do want to help to reduce costs we suggest you leave the large and difficult pieces to us (that is why you have employed us after all). We may ask you to follow our direction to ensure we coordinate you move the most efficient way.

We serve the whole Sydney metropolitan area. But if you live in Auburn or Surroundings suburbs we do offer discounts on the callout fees. We can help you move interstate too. Give us a call for all interstate enquiries.

We understand things may change. If you already made a booking with us. we would recommend to cancel it with 48 Hrs notice. Otherwise, $50 for van and $150 for truck bookings will apply.

We do 2 to 3 Moves a day with each truck. Our first-morning slot starts at 7:30 AM, Midday starts around 12 Noon And afternoon Move starts at 3 PM. If you want us to come at the exact time. We would highly recommend moving with our morning slot otherwise the midday and afternoon slots depends on the completion of the first job.

Yes. We use a combination of professional blanket pads and plastic protectors to cover your furniture no matter what we are moving. Please let the removalist know if you moving something fragile so, they can secure properly.